TwelveTwoDigital
AI for professional services

More time for clients, less time on admin.

Accountants, attorneys and consultants lose new clients in the gap before a reply, and lose hours to repetitive admin. We build firms an AI that handles new client intake, offers a consultation time, and takes the document and admin load off your team, so your people spend their time on the work clients pay for.

Get in touch Where it helps

South African built. You own the system and the data.

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The reality of a professional firm

The expertise is not the problem. The intake and the admin are.

Your clients value the advice. What costs the firm is the time before you get to give it: the enquiry that waited, the scheduling back-and-forth, and the paperwork that piles up between the work that actually bills.

1New client enquiries that wait too longA prospective client who does not hear back quickly books with the firm that answered first. The slow reply quietly costs you clients.
2Scheduling consultations by handThe back-and-forth to find a time for a consult eats hours across the firm that should go into client work.
3Document and admin loadIntake forms, repetitive document prep and routine correspondence pull skilled people away from billable work.
4Hard to get found, and to follow upThe right clients cannot choose you if they cannot find you, and warm prospects slip away when follow-up is left to a busy week.
How we help

An AI that handles intake and admin, so your people advise.

We build you an AI that catches every new client enquiry the moment it arrives, answers the routine questions in your tone, offers a consultation time, and prepares the intake. The repetitive document work and routine correspondence are handled in the background, so your professionals spend their time on the advice clients pay for.

Anything that needs professional judgement is flagged and handed to the right person, with the client context already in front of them. It is set up with your confidentiality and POPIA rules in mind, it is yours, on your own accounts, and nothing of yours is ever locked away.

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To catch a new client enquiry and start handling intake, day or night
hours back
The repetitive intake, scheduling and admin off your team's plate every week
Common questions

What firms ask.

Professional services lose new clients in the gap between a first enquiry and a reply, and lose hours to repetitive admin. We set up an AI that handles client intake the moment someone reaches out, answers the routine questions, offers a consultation time, and takes the repetitive document and admin work off your team, so your professionals spend their time on the work clients actually pay for.

Yes. Everything runs on your own accounts and tools, set up with your confidentiality and data rules in mind, including POPIA. Client information stays in your systems, not ours. Anything sensitive that needs professional judgement is flagged and brought to the right person, never sent on its own.

No, and it should not. The AI handles the routine, the scheduling and the admin so your people have more time for the conversations that matter. The professional advice and the relationship stay with you. Anything that needs your judgement is prepared and handed to you, with the client context already in front of you.

Yes. Alongside the intake and admin work, we can set up your online presence so the right clients find you, then make sure every enquiry that comes in is caught and answered quickly. Getting found and answering fast are what turn a search into a new client.

More ways we help

Explore the rest.

Growth systems

Lead generation

Catch every new client enquiry from your website, WhatsApp and missed calls, and follow up until the consult is booked.

See lead generation Operations systems

CRM setup

Every client and prospect in one place, set up properly, so nothing is lost and follow-up never slips.

See CRM setup Growth systems

WhatsApp & AI

Answer the routine client questions instantly, offer a consultation slot, and hand you anything that needs your judgement.

See WhatsApp & AI
Part of AI Growth Systems

See the whole growth offer

Intake and follow-up are part of how we help a firm win and keep the right clients. See how it all fits together.

See AI Growth Systems
Let's talk

Start the conversation.

Reach out by email or WhatsApp, tell me about your firm and where the intake and admin are costing you time, and I'll come back to you personally, usually the same day.

Email kosie@kosievdm.com Send an email

Ready to give your team their week back?

Tell me where the new client enquiries come in and where the admin piles up, and I'll tell you straight whether we can help.

Get in touch

No obligation. If it is not a fit, we will tell you and point you somewhere better.